Quality Assurance Specialist Salary: £31,601pa, pro rata (£15,375pa, actual), NJC pt 3618 hours per week, home-based Home-Start is a federated network of local charities which provide home and community based support for families and children. Over the past four decades Home-Start has supported over a million children and has become one of the leading family support charities across the UK. Our Quality Assurance System is based on a programme of self-assessments against set Quality Standards. It is a process that focusses on the ongoing development and continuous improvement of all practice areas relating to the governance, management and service delivery of local Home-Starts. We are now looking for a Quality Assurance Specialist to carry out Quality Assurance Reviews, ensuring they are robust and consistent across the network. The review process is an integral part of the Home-Start Agreement between Home-Start UK and local Home-Starts and incorporates principles of ISO9001 and Investors in People requirements. Excellent diplomacy and negotiation skills will be required as you will be providing guidance and advice, implementing action plans and following up on the execution of those plans. You will also need to be self-motivated with the ability to work alone and as part of a team. Time management and organisational skills are also key as you will be managing your own diary. This is an ideal opportunity for you to use your experience, skills and knowledge to provide effective and valuable support and advice to local Home-Starts in order to encourage excellent practice and sustainability. If this sounds like your type of challenge we would love to hear from you. Please click on the documents below for further information and how to apply. Job description Person specification Application form If you would like to have an informal discussion about this key role please contact Lesley Barron, Head of Quality and Practice, on 07500 084146 or [email protected] No agencies please. Closing date for applications: 5 April 2018 Interviews will be held at the Home-Start UK office in Leicester on 18 April 2018 Home-Start is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process. Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SC039172. Registered Office: The Crescent, King Street, Leicester LE1 6RX.