We’d love to be able to help absolutely everyone who asks, but we are a charity and sometimes we just can't.

We won’t be able to help:

  • if all our volunteers are already supporting other families
  • if there is not enough funding to train more volunteers
  • if you have a very complex set of problems and we don’t have a really experienced volunteer available
  • if you need more support than our befriending volunteers can give – in which case we’ll always recommend other kinds of support for you, and put you in touch if we can
  • if there is some reason our volunteer would not be safe supporting you