Skip over main navigation
  • Log in
  • Basket: (0 items)
  • Cymraeg
  • Scotland
Home-Start UK
Get help Donate

Find us on social media

  • Instagram
  • Facebook
  • LinkedIn
  • YouTube
  • Twitter
Menu
  • Get help
    • Find your local Home-Start
    • Support available
    • Make a referral
    • If you need urgent support
    • Dad Matters
    • Tips for parents
  • Volunteer
    • How to volunteer
    • Register your interest
    • Volunteer roles
  • Support us
    • How to support us
    • Fundraise for us
      • Challenge events
      • Share the Load for Home‑Start UK
      • Create your own fundraising event
      • Fundraising tips
    • Leave a gift in your Will
    • Home-Start charity shops
    • Corporate Partnerships
    • Funders & partners
  • About us
    • About Home-Start UK
    • Our people
      • Executive Leadership Team
      • Our trustees
    • Strategy & annual reports
      • Home-Start strategy 22 - 27
      • Annual reports
    • Common questions
    • Equity, Equality, Diversity and Inclusion
    • Policy & research
      • Policy
      • Research and evaluation
    • News and stories
      • News
      • Family stories
      • Family Matters
      • Media office
    • Jobs
  • Shop
  • Admin
    • Log in
    • Cymraeg
    • Scotland
  • Basket: (0 items)
  • Together With Families - the Home-Start strategy

Together With Families - the Home-Start strategy

Home-Start’s vision is to shape a country where all children have the best possible start in life. We want to make sure that no parent or family feels alone in the critical task of raising children. Across our UK-wide federation of Home Starts, our focus is on building compassionate communities of support for families, parents and children - because childhood can’t wait.

Led by our passionate movement of Home-Start volunteers, staff and supporters, we will bring our vision to life for families through our new strategic framework - Together With Families.

Together we have made four strategic commitments:

GROWTH. A collective ambition to reach significantly more families - More parents with young children can access support in a way that works for them

VOICE. Home-Start will stand alongside families to make the case for support - More families avoiding crisis as a result of receiving appropriate early support

INCLUSION. Home-Start will advance inclusion and equity in all we do - Everyone feels included at Home-Start

IMPACT. Local Home-Starts will be stronger together - A thriving, collaborative UK-wide community of high-quality Home-Start provision for families with young children

Find our full strategic framework below.

Orange cheveron

Contents

smiling mum hugging daughter1. Why Home-Start is here

2. The pandemic experience for families and Home-Start

3. The difference Home-Start makes

4. Developing our collective vision

5. Our strategic commitments

6. How we will know we are successful

7. Where next?

Orange cheveron

Why Home-Start is here

Through our distinctive offer of volunteer-led home-visiting support, Home-Start stands alongside families in communities across the UK. Over the past 50 years, we have helped to give hundreds of thousands of children a better start in life.

We know that it takes a village to raise a child. When families feel isolated and lack support around them, nurturing a family can feel a real struggle. For far too many, parenting can be a lonely experience. In one recent survey, over half of new parents said they feel lonely.

The COVID-19 pandemic has exacerbated this strain on families, particularly for the third of families with a child under the age of five who live in poverty. Too many parents struggle to access the support they need to thrive. As many as two thirds of parents find themselves unable to access essential early years services – this is equivalent to 3.5 million parents in England alone. Home-Start make sure those years count so that no child’s future is limited.

mum and volunteer talking, sitting at a park bench. Volunteer in Home-Start t-shirt with her back to the camera.In 2021 we supported 46,000 children in 25,000 families, in 182 communities across the UK and among British armed forces families in Cyprus. We are proud to stand alongside these families and see the difference that our dedicated staff and over 10,000 Home-Start volunteers make every day.

But we can’t stand still. As we enter our 50th anniversary year we want to shape a country where all children have the best possible start in life.

We want to make sure that no parent or family feels alone in the critical task of raising children.

There continues to be significant need for early years support – particularly in the first 1,001 days from the start of pregnancy – and right now we can only work with a fraction of the families we’d like to.

At Home-Start, we believe early childhood can’t wait. This strategy sets out our ambitions to double the number of families that we work with across our federation to 50,000 each year, and to explore new ways to ensure relational, compassionate support for 200,000 additional families. We want to strengthen and diversify our work so that Together With Families we can improve outcomes for children and families in the years to come.

Return to contents

Orange cheveron

The pandemic experience for families and Home-Start

It has been said that it is in the worst of times that we see the best in people. Amidst the destruction, darkness and trauma of the COVID-19 pandemic, we have also seen spectacular individual and collective acts of kindness. At Home-Start, our staff and volunteers have shown outstanding commitment to supporting parents and connecting communities.

Local Home-Starts have been agile in their responses to the pandemic and rapidly introduced new ways of providing support. Examples of services included:

  • one-to-one and group support online, by text or telephone, including groups for babies, toddlers, twins and multiple siblings, along with sessions for expectant parents
  • when regulations allowed, face-to-face support such as doorstep visits, walk and talks, outdoor group sessions and picnics to keep families connected
  • working with food banks, baby banks and corporate partners to help deliver essentials to those experiencing poverty
  • online content such as storytelling and craft sessions to keep children (and parents!) entertained
  • innovative partnerships with funders, supporters, and corporate partners to respond to the needs of families – from distributing emergency relief to families and essential funding for local Home-Starts, to securing technology and data provision to families who are digitally excluded
  • building digital confidence and tackling digital exclusion among volunteers, practitioners and families, and exploring how digital technology can support engagement alongside traditional face-to-face contact.

Across our UK-wide federation of Home Starts, our focus over the next five years will be on building compassionate communities of support for families, parents and children - because childhood can’t wait.

“I honestly think every family should be offered a Home-Start volunteer. The difference that would make to people, both now and also to future generations would be huge. Every family having a Home-Start volunteer would make the world a better place. I want to normalise dads asking and accepting help, and encourage dads to do the best for their children.” Ben

Return to contents

Orange cheveron

The difference Home-Start makes

Home-Start kite illustrationHome-Start works in a different way to many statutory and other services, because families invite us into their homes and lives. We form relationships with families so that our peer volunteers and expert staff can offer non-judgemental, compassionate, confidential help. Recognising the importance of the early years of a child’s life, we focus on families with children under the age of five.

In 2021, we asked families what makes a difference for them and they highlighted a range of practical and emotional ways that we support them:

  • “kindness and friendship”
  • “accessible for all”
  • “no judgement”
  • “really helpful and making sure the kids have what they need”.

There is strong evidence for the value of preventative, peer-led support for families in the early years. The particular value of the role of the volunteer is made clear in supporting families who may otherwise not receive, or be wary of, support from statutory services.

“I am so grateful to be working with my Home-Start partners. The collaborative working is so beneficial to the families I work with and I can see the difference the service makes. For me Home-Start is my first go-to place when I want to support a family in need.” Response from a Health Visitor in our 2021 stakeholder survey

Why Home-Start matters

The start of a child’s life, starting from pregnancy, lay the foundations for physical and mental health. Babies’ brains develop rapidly and are at their most adaptable in the earliest years of life.

  • These years are full of challenge and opportunity, vulnerability and growth. To give children the best start for life requires nurturing relationships, an enriching home environment, and parents who are supported to fulfil this essential role.
  • Young children develop within the context of relationships, where strong attachments with loving caregivers underpin their early development and can act as a buffer against adversity.
  • In particular, socio-economic factors have a stronger influence on younger children’s health outcomes than those of older children, suggesting that families’ circumstances are crucial in the years before school.

How Home-Start's model makes a difference

When families find themselves vulnerable, stretched or isolated, they might benefit from support to realise and build on their strengths. Our core model of volunteer-led home-visiting support, provided alongside a wide range of projects, activities, group support and more targeted support, allows us to work responsively with parents to meet a range of needs.

  • Home-Start’s work seeks to build upon parents’ strengths, to empower them and their families to move forward. A trusted relationship between parent and volunteer, starting in the home, is one of the key elements of our impact that enables people to feel more comfortable about asking for help and to feel less judged by others.
  • Our volunteers and staff are effectively trained, supported and equipped to provide practical and emotional support that’s tailored to each family. Staff and volunteers offer consistent contact with families, often visiting homes once or twice a week over many months, enabling trusted relationships to form with parents and children. This informed, responsive support enables Home-Start to harness the experience, knowledge and skills that are rooted in communities, and in other parents and caregivers.
  • The Home-Start approach and our roots in communities mean that we are particularly well placed to reach and support families facing challenges or experiencing distress, for example through disability, poverty, poor physical or mental health, isolation or a relationship breakdown.

Return to contents

Orange cheveron

Developing Home-Start's collective vision

During 2021, local Home-Starts from across our UK-wide federation worked together to shape our plans for the future. The process involved:

  • hearing the views of over 100 families who use our services and over 100 volunteers
  • holding 12 workshops involving the staff and trustees from more than 100 local Home- Starts
  • forming a Strategy Advisory Group that met five times to guide the process and ensure it was inclusive
  • surveying more than 70 partners who work with Home-Start, including frontline professionals, health visitors and social workers, funders, commissioners, and other charity federations.

Home-Start volunteer and dad sitting on park bench talkingThroughout this process, we noted a growing urgency for our work. Across the UK, during the pandemic, so much has been placed on hold, and child development is not something that can wait. We have observed parental burnout and isolation, pressure on parental and child mental health, and the very real effects of poverty on families. Parents are worried about lost opportunities for play and socialisation, and they are anxious because their children have missed out on so much. At government level, there has seemed a disappointing lack of attention on family, family relationships, childcare and the early years.

With our network and partners, we identified three core challenges ahead:

  1. A profoundly challenging post-pandemic landscape and rising costs of living that will affect the most vulnerable families and least resilient charities.
  2. Even though families and funders recognise greater demand for support and would welcome more trusted Home-Start provision, we have limited resources and capacity to increase our provision.
  3. We could achieve greater impact for families by working together as a movement to pool insight and experience, build our profile and partnerships, and test new models of support for families.

Though the pandemic has been traumatic, at the same time, this extraordinary period also offers us hope for the future. The humanity, humility and care we have witnessed in communities provides a clear opportunity for strengthening the resilience and wellbeing of families.

"One of my Home-Start volunteers speaks Arabic. A few years ago she was in the same position as me. She’s inspired me to make plans about my future. I’m determined to keep improving my English, so that I can volunteer for Home-Start and help other families, like she is doing.” – Aamira

Return to contents

Orange cheveron

Home-Start's four strategic commitments

Home-=Start shooting star illustrationAs we developed Together With Families, a clear shared ambition emerged across our Home-Start network. We all want to shape a world where all children have the best possible start in life and have an ambition for Home-Start to take on a bigger role and meet the true scale of demand from parents and children.

We know that our work makes a difference, and Home-Start has a central role to play in building compassionate communities where people are there for families and children at the earliest moments of needing support.

So, our bold ambition is to work as a federation to make our relational, compassionate support available to more families and in more communities.

There should be no parent that feels alone in the critical task of raising children. And so, we have set ourselves ambitious aspirations:

  • We aim to double both the numbers of volunteers and the numbers of families receiving Home-Start support. Over the next five years by 2027, we aim to have 20,000 volunteers supporting 50,000 families a each year. (from our current position of around 10,000 volunteers supporting 26,000 families per year)
  • We will work with partners to explore activities that have the potential to scale up the provision of early help. By 2027, we aim to have developed activities and services that are able to reach over 200,000 families each year through digital services and community- centred activity.

Led by our passionate movement of Home-Start volunteers, staff and supporters, we have identified four commitments that will turn this ambitious vision into life-changing reality for the families we work with.

GROWTH. A collective ambition to reach significantly more families

To help us reach significantly more families, we will inspire more people to volunteer and support our core offer; establish new local Home-Starts; and develop new partnerships and digital services for families

VOICE. Home-Start will stand alongside families to make the case for support

We will enhance the support available for all families across the UK, by raising awareness and making the case for better access to early years’ services and compassionate support for families. We will amplify families’ voices and lead or lend our support to campaigns that will help them. We will grow the movement of supporters backing our work to enable this ambition.

INCLUSION. Home-Start will advance inclusion and equity in all we do

We will address inequalities in access to early years’ and family support by reviewing our reach, enhancing our diversity, ensuring inclusive ways of working across all we do, and using our influence to effect change. We will be inclusive and accessible by design, have diverse representation throughout our work, and be proactively addressing inequalities that exist in communities.

IMPACT. Local Home-Starts will be stronger together

We will enhance the collective impact and sustainability of our network by connecting local Home-Starts with each other and developing our shared approaches to quality, impact and learning. We will ensure a sustainable, thriving, collaborative federation of high-quality Home-Start provision for families in communities across the UK.

Infographic displaying Home-Start

The strength of our federation is that we can work as local charities to adapt to the different strengths and needs of different communities. With this in mind, these four commitments will be developed in many different ways across the federation. Working as a Home-Start movement, we aim to pursue these commitments in alignment, but with the local autonomy required for Home-Starts to adapt their local responses to the needs and contexts of their community. Through this approach, we will achieve more together.

Centrally, Home-Start UK will shape its programmes of work and available resources to drive capacity, resources and support to help the Home-Start network deliver these commitments. Home-Start UK will centre its plans on the same four commitments and play our role in developing the national partnerships and funding required to achieve our federation’s growth for families.

"Being able to help people is such a privileged position to be in. I’ve met some wonderful families. Over the years I’ve gone through a lot but that experience helps me empathise and relate to families who themselves are going through difficulties. It’s a great feeling when a family no longer needs you. You get a warm feeling to see them in a much better place than when you first met.” – Debbie

Return to contents

Orange cheveron

How we will know we are successful

We will have achieved our vision when there is an overall increase in wellbeing for children and families across the UK, along with a reduction in the number of parents who report feeling isolated or unable to cope.

To help chart our progress over the next five years, we have developed four headline ambitions to help drive our collective impact as a federation.

By 2027, through a vibrant, resilient, inclusive Home-Start movement, we will:

Ambition 1: Work directly with 50,000 families each year through home visiting and group work (currently 26,000).

Ambition 2: Be powered by 20,000 active volunteers underpinning our Home-Start movement across the UK (currently 10,000).

Ambition 3: Achieve greater diversity across Home-Start volunteers, trustees, staff and leadership, and in access to our support from under-represented groups (we will first establish clear baselines and then define clear ambitions).

Ambition 4: Work with our network to develop new models of partnership, delivery, and services with the potential to radically scale our reach and accessibility for 200,000 families.

Infographic showing Home-Start

These ambitions will only be achieved if our collective Home-Start federation is on a sustainable footing and local Home-Starts feel well connected to others in the network, and equipped to thrive and grow their impact. A central part of Home-Start UK’s work will be to ensure that every local Home-Start is equipped to thrive.

We had various social workers in and out of our home, but it wasn’t until my daughter’s nursery referred us to Home-Start that I finally felt supported and that there was someone on my side.” – Charlotte

Return to contents

Orange cheveron

Where next?

Together, we are Home-Start. Together With Families.

This strategic framework is written with and on behalf of our 182 local Home-Starts and Home-Start UK.

We work as local charities so that Home-Starts can adapt to the strengths and needs of their communities. There are many different ways we will achieve our ambitions – but as a Home-Start movement, working in alignment as a federation and playing to the strengths of local charities responding to the strengths and needs of their communities - we will achieve more together with families.

For the Home-Start network, this is our first ever co-developed strategic framework and highlights our priorities over the next five years. Working as a movement, we will pursue these commitments in alignment and also with local autonomy as Home-Starts adapt their local responses to the needs and contexts of their communities. Through this approach, we will achieve more together across the UK.

At Home-Start UK we will develop resources for local Home-Starts to use this framework to review and refresh local strategies. We will shape strategy and reference groups to build our understanding and learning in key areas of work to achieve our ambitions. Home-Start UK will develop and share our own business plan that will show the role we can play in supporting these shared ambitions.

Our strategic development priorities identify areas where we must stand together if we are to have the impact we desire for families. We know it is a tough environment for families with a cost of living crisis escalating, and for local charities fighting to survive - we strongly believe that it is together that we can face these large, complex and interconnected challenges.

As we build this work, we will do so together with humility, humanity and hopefully even some humour. We listen carefully to families and our communities, building partnerships, amplifying the voices of parents and children, and working side by side across our fantastic network to respond to the urgency and scale of the challenge.

I am excited to see how our federation rises to the challenge ahead and how our local Home-Starts adapt to the different strengths and needs of different communities.

Together with Families

Published: 29th April, 2022

Updated: 12th March, 2026

Author: Matt Hann

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • New Business Manager Vacancy

    Join Home-Start UK as a New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK.

  • Parents are isolated and young children are paying the price

    Parents are isolated and young children are paying the price

    A new survey conducted by YouGov on behalf of Home-Start UK finds that half of UK parents with children under 5 say they feel lonely or isolated.

  • Share the Load for Home‑Start UK

    Share the Load for Home‑Start UK

    Families across the UK are carrying more than most of us ever see. We’re asking you to carry something too, literally. Take on a weight, walk a distance, wear it all day, or team up for a relay.

  • London Marathon 2026

    London Marathon 2026

    Home-Start UK was proud to be part of this year’s incredible London Marathon where an amazing 33 runners from laced up their trainers and joined the event

Most read

  • Where we work

    Where we work

    Find your nearest Home-Start using our online map.

  • About us

    About us

    Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. We are there for parents when they need us the most because childhood can’t wait.

  • Work for Home-Start UK

    Work for Home-Start UK

    The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff. Please find below current vacancies within Home-Start UK.

  • Make a referral

    Make a referral

    We receive referrals from health visitors, GPs, social care and child care practitioners as well as those involved in mental health services, education, early years and probation.

  • Find a Home-Start in Scotland

    Find a Home-Start in Scotland

    Find your nearest Home-Start in Scotland

  • Find your local Home-Start

    Click on your area to find your local Home-Start.

  • Register your interest in Volunteering

    Register your interest in Volunteering

    Are you interested in volunteering for Home-Start? Fill out the form and someone will be in touch.

  • Find a Home-Start in Northern Ireland

    Find a Home-Start in Northern Ireland

    Find your nearest Home-Start in Northern Ireland

  • Find a Home-Start in Wales

    Find a Home-Start in Wales

    Find your nearest Home-Start in Wales

  • Home-visiting

    Home-visiting

    Starting in the home, our approach is as individual as the people we’re helping. No judgement, just compassionate, confidential help and expert support.

Because childhood can't wait

The earliest years make the biggest difference. Home-Start makes sure those years count, so no child's future is limited. Read more

Donate Fundraise

Published: 19th March, 2015

Updated: 2nd February, 2026

Author:

Comments: 8

Help us change a child's future

The earliest years make the biggest difference. Home-Start makes sure those years count, so no child's future is limited. Read more

Donate Fundraise

Published: 9th April, 2026

Updated: 30th April, 2026

Author: Beth Wilson

Help give another child the best start in life

The earliest years make the biggest difference. Home-Start makes sure those years count, so no child's future is limited. Read more

Donate Fundraise

Published: 9th April, 2026

Author: Beth Wilson

  • Having the support to build myself up from the ground up means the boys have a happier mum and a more stable home life.

  • Rebbekah

Subscribe to our newsletter

Become a part of our growing community of parents and carers and keep up to date on everything going on at Home-Start.

Quick links

  • How to volunteer
  • EEDI Statement
  • About us
  • Fundraise for us
  • Contact

Helpful

  • How we help
  • Jobs
  • Sitemap

Useful links

  • @Home intranet login
  • GDPR compliance
  • Complaints policy
  • Accessibility
  • General Privacy notice
  • Quality Assurance policy
  • Terms and conditions
  • Cookie policy
  • Cymraeg
  • Scotland

Find us on social media

  • Instagram
  • Facebook
  • LinkedIn
  • YouTube
  • TikTok
  • BlueSky

Home-Start UK. A charitable company limited by guarantee. Charity no. in England and Wales 1108837 and in Scotland SC039172. Company no. 5382181.

Registered office: Clarence House, 46 Humberstone Gate, Leicester LE1 3PJ. © Home-Start UK

Menu

  • Home
  • About
  • Support

Get in touch

  • Facebook
  • Instagram
  • LinkedIn
  • GDPR compliance
  • Complaints policy
  • Accessibility
  • General Privacy notice
  • Quality Assurance policy
  • Terms and conditions
  • Cookie policy

Home-Start UK. A charitable company limited by guarantee. Charity no. in England and Wales 1108837 and in Scotland SC039172. Company no. 5382181.
Registered office: Clarence House, 46 Humberstone Gate, Leicester LE1 3PJ. © Home-Start UK

Manage Cookie Preferences