Home-Start UK Accessibility Statement 

This accessibility statement applies to www.home-start.org.uk

The goal of this website is to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website's user-friendliness and accessibility, driven by the aligned mission with Recite Me that every individual deserves to experience and engage with digital content, equally.

Measures to support accessibility

This website takes the following measures to ensure accessibility:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.

Using our site 

We want as many people as possible to be able to use this website.  

This means that you can:

• Change contrast levels
• Modify the font, colours, line height or spacing of text
• Zoom in up to 200% without text spilling off the screen
• The text will reflow in a single column when you change the size of your browser window
• Navigate the website using just a keyboard
• Translate the website into a different language
• Listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

We also provide assistive technology, enabling all website visitors to customise their experience through a range of options to suit their online accessibility and language needs. 

The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.2 level AA.

Known limitations

Whilst we try to maintain a high standard of accessibility on our website, there are some known limitations. These are documented below.

• Some videos may not have captions
• We do not provide audio descriptions or transcripts for videos.

Non-accessible Content

Below is a list of non-accessible issues in regard to single A and Double AA WCAG success criteria on the Home-Start website.

• A – 3.2.2 – On Input – Giving users advanced warning when opening a new window and providing submit buttons
• A – 3.2.1 – On Focus – Giving users advanced warning when opening a new window 
• A – 4.1.2 – Name, Role, Value – Using markup features to expose the name and role, allow user-settable properties to be directly set, and provide notification of change, Using HTML form controls and links and Using a WAI-ARIA role to expose the role of a user interface component 
• A - 1.3.1 - Info & Relationships - Failure of Success Criterion 1.3.1 due to using changes in text presentation to convey information without using the appropriate markup or text, Providing a description for groups of form controls using fieldset and legend elements, Failure of Success Criterion 1.3.1 due to the use of role presentation on content which conveys semantic information and Failure of Success Criterion 1.3.1 for not correctly marking up table headers  
• A - 2.4.4 - Link Purpose (in context) - Providing link text that describes the purpose of a link 
• A 3.2.2 - Labels or Instructions - Providing a description for groups of form controls using fieldset and legend elements 
• A 2.1.1 - Keyboard - Using HTML form controls and links 
• A 2.4.3 - Focus Order - Failure of Success Criterion 2.4.3 due to using tabindex to create a tab order that does not preserve meaning and operability 
• A 1.3.2 - Meaningful Sequence - Failure of Success Criterion 1.3.2 due to using an HTML layout table that does not make sense when linearized 
• AA – 1.4.3 – Contrast (minimum) – Ensuring that a contrast ratio of at least 4.5:1 exists between text (and images of text) and background behind the text.

We will resolve issues and mitigate new errors as content is changed and created.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, then please contact us.

Any feedback we receive we aim to get back to you within a suitable time. (If a response is requested).

If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.

Third-party content and functionality

We may make use of third-party resources that embed content on our website. Wherever possible we will ensure these are conformant. 

Technical Information About this Website’s Accessibility

Our organisation is committed to making its website accessible to all visitors, in line with regional regulations and we aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA.

Technical specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility guidelines used.

What we’re doing to improve accessibility

Our accessibility journey is continuing. We regularly review our website and its content to identify and fix known issues. We can do this by running a check of our website with the Recite Me Accessibility Checker.

This statement is reviewed at least once a year and updated. Page last updated: May 2025.