Where: In your community
Commitment required: 2hrs each week
Training provided: Yes


With your knowledge and experience as a mum, dad, grandparent or carer, you could be the vital support a family needs and make a big difference to their lives.

Some of our families may be dealing with a variety of difficulties including; post-natal depression, isolation, physical and mental health problems, bereavement, financial worries or relationship difficulties.

Your role will be to support them in the way that they want; this may include practical tasks such as getting out of the house, getting to appointments or helping to get organised. It could also involve offering advice and sharing experiences; or supporting parents through emotional issues.

Requirements of the role:

Our home-visiting volunteers are required to have:

  • parenting or caring experience
  • commit to our training programme
  • undergo referencing and an enhanced criminal records check
  • understand that support provided to families is completely confidential
  • have a non-judgemental attitude and understand about the pressure of bringing up a family

Training provided:

All of our 10,000 Home-Visiting volunteers are required to complete a 6 – 10 week accredited training programme to prepare for the role of the Home-Visitor.

It will be an opportunity for you to ask questions and truly understand the importance of your role, whilst also giving staff the time to get to know you, so that they can match you with the right family.

Our training is designed by family practitioners and experts in the industry and covers essential information including:

  • The role of a Home-Start volunteer
  • Values, attitudes and inclusivity
  • Confidentiality
  • Listening and communication
  • Meeting the needs of families and children
  • Safeguarding

Support provided:

We invest in our volunteers from day one, ensuring they are supported by a paid member of staff throughout their time volunteering with us through:

  • Regular support and supervision sessions
  • Paid expenses during training and while you support a family
  • Additional training is offered to all volunteers on a regular basis both face to face and through Home-Start’s e-learning platform. Modules include An Introduction to Perinatal Mental Health, Parent-Infant Relationships and Child Development.
  • Formal qualifications (available at some local Home-Starts)

Interested in finding out more? Register your interest today.

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