Accessing local services It's one of our most important roles and we may be able to help you. Expand There are lots of different organisations that provide support to families, but it can sometimes be difficult to find out about the ones that can help you. One of the most important roles played by our volunteers is to help people access local services. Home-Start helps families to access their local: Children’s Centre, Citizens Advice Bureau, local mental health services, doctors and dentists, housing and financial advice, or illness, addiction or disability support groups. There are lots of ways that a volunteer could help you: talking to you and informing you about the services that are out there taking care of children while you attend an appointment, helping with transport so you can reach the service you need.