Job Title: Digital Communications Manager
Reports To: Head of Marketing
Location: Remote (travel to Leicester Office & other locations where necessary)
Contract: Permanent
Salary: £37,945 (FTE salary)
Hours: Full time (36 hours per week). Flexible working offered

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will use all elements of digital communication to put supporters at the heart of our communications work. Reporting to the Head of Marketing, the role involves overseeing all aspects of digital communications including developing our website, overseeing email communications with supporters, and managing our social media platforms (including paid for social media advertising).

You will need experience in managing all digital channels for a charity or a similar organisation as well as an understanding of the needs of different audiences. But, most importantly, you will have a passion for creating and sharing engaging and relevant content across multiple channels. You will be keen to test new approaches and quickly learn what is working. You will also have a passion for amplifying the voices of the families we work with and a commitment to diversifying the stories we tell and ensuring that voices from minority or marginalised communities are heard.

You will combine the ability to manage the technical side of maintaining websites and social media accounts, with an understanding of the power of the right words and images to communicate our messages.

If this sounds like your type of challenge, read more about the role in the candidate information pack and get in touch.

                                                                                   Download Candidate Pack

To apply: please submit your CV and supporting statement to [email protected].  Please include “Digital Communications Manager” and your name in the subject line.

We also offer the opportunity to apply via voice-note or video recording instead. Simply send us a voice-note or video recording of yourself discussing your experience and knowledge relating to the role via Whatsapp to 07884 666 106 and our recruitment team will type them up to maintain your anonymity.

Closing date for applications:  5pm, Monday 13th May 2024.

Home-Start is committed to Equality of Opportunity and Diversity.  We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. This is a UK wide role and applicants are eligible to apply from across the UK.  We will be flexible to your working needs. Should you have any difficulty completing an application please contact us so that we can find a solution that will enable you to apply. Should you be invited to an interview all your interview questions and/or tasks will be sent to you beforehand so that you can prepare and we will aim to be as flexible as possible to accommodate an interview time that suits you.

As part of any recruitment process, Home-Start UK collects and processes personal data relating to job applicants.  You are under no statutory or contractual obligation to provide data to Home-Start UK during the recruitment process.  However, if you do not provide the information, we may not be able to process your application properly or at all.  For further information please refer to the Home-Start UK Job Applicant Privacy Notice here

Home-Start UK, a charitable company limited by guarantee.  Company No. 5382181.  Charity No. in England and Wales 1108837 and in Scotland SCO39172.  Registered Office: 4th floor, Arnhem House, 31 Waterloo Way, Leicester LE1 6LP